At PLUVIA, a premium brand of Kerala Rain Water Harvesting Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website, products, and services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect different types of information from users, including:
Personal Information
Information voluntarily provided by users, such as:
- Name
- Phone number
- Email address
- Shipping or billing details
- Business information
- Inquiry or contact form details
Non-Personal Information
We may also collect non-identifiable information including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
The information collected may be used for the following purposes:
- To process inquiries and customer requests
- To improve website functionality and user experience
- To communicate updates, promotions, or important information
- To provide customer support
- To process orders and business interactions
- To improve our products and services
- To maintain website security and prevent unauthorized activities
3. Cookies Policy
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Cookies help us understand visitor preferences and improve website functionality.
Users may choose to disable cookies through browser settings; however, certain website features may not function properly.
4. Data Protection and Security
PLUVIA takes appropriate technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable security methods, no online transmission or storage system can guarantee absolute security.
5. Sharing of Information
PLUVIA does not sell, trade, or rent personal information to third parties. Information may only be shared under the following circumstances:
- With trusted service providers assisting our operations
- To comply with legal obligations or regulatory requirements
- To protect company rights, security, and safety
- During business restructuring, mergers, or acquisitions if applicable
6. Third-Party Websites
Our website may contain links to third-party websites for user convenience. We are not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review their privacy policies separately.
7. User Rights
Users may have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent for certain communications
Requests may be submitted using the contact details below.
8. Children's Privacy
PLUVIA does not knowingly collect personal information from children under the applicable legal age. If such information is identified, reasonable steps will be taken to remove it.
9. Updates to This Privacy Policy
PLUVIA reserves the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on the website.
We encourage users to periodically review this page for updates.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Kerala Rain Water Harvesting Pvt. Ltd.
Room No. 16, Joel Arcade,
Kelakam PO, Kannur Dist,
Kerala, India – 670674
Contact Person: Mr. Rijo Chacko
Phone: +91 9847916315
Email: rijochacko@gmail.com
Your trust is important to us, and we remain committed to maintaining the privacy, transparency, and security of your information.